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Enabling Recurring Payment Instalment Feature in Payment Form

A. What is Recurring Instalment?

Recurring instalment is when a large payment amount is divided into smaller payable amounts. Let’s say your item is priced at RM7,000, you can divide this into 7 instalments of  RM1000 each. You can set the payment frequency time and the repetition value accordingly.


B. Adding Product for Recurring Instalment

Now, here are the steps on how to setup the product for recurring subscription. Basically you must create the Product first. Once the Product is in the list, you may proceed on setting up the recurring payment for selected product.

1. To create the product, go to Navigation > Product > Create New

2. You will see 3 sections there. On the top section, insert all related information about your product.

3. The second section is the “Payment Frequency Setting”. Choose “Recurring Instalment”.

4. Choose the preferred details for recurring subscription payment option. There are several “Payment Frequency” options.

5. Next, choose “Repetition” for the product payment.

6. Next, click on “Do not display address or item is self pickup”.


7.  Finally, click “Create Product” when your product is ready to enter the system.


8. Your product for recurring subscription is now in the system.


C. How to Cancel a Recurring Instalment to Your Customer

1. For the time being, the process to cancel Recurring Instalment must be done manually between by the merchant (and the customer). Below are the steps  be consider.

  • Subscribers / customers inform the merchant to stop the recurring payment.
  •  Subscribers / customers provide related information to merchant.
  • Merchant will set the recurring payment subscription to inactive.

2. To cancel the recurring, go to Navigation > Recurring > Search

3. Select Recurring Instalment and fill in your customer’s name and details. Then click ‘Submit’

4. Click on the customer’s name.

5. Go to ‘Edit Detail’ button at the bottom left of the page.

6. Go to ‘Stop Recurring’ button at the bottom left of the page, and you’re done !

If you have any other inquiries or any clarifications, please do not hesitate to contact us via this medium (senangPay dashboard). Our team will be glad to assist you.

Please take note that :

  • Kindly be informed senangPay recurring payment is not an easy payment.