You (merchants) can make a refund/void for your customer transactions through e-Wallet payment. But the refund/void must be made on the same day as the transaction from your customer.
How to make refund to customer ?
1. Go to Menu > Transaction > List
2. Simply click on the name of your buyer. You will see a detail information of the transaction on the Payment Info section.
3. Click “Void” button for payment made through Boost or click “Refund” button for payment made through Touch n’ Go then you’re done !