Start with Stripe Package
senangPay X Stripe Terms & Agreement
This agreement sets out the Terms and Conditions under which merchant may utilize using Stripe Package Payment Services
- Merchant accounts will be reviewed for approval within 7 working days (subject to due diligence and background check).
- A chargeback fee of RM90 will be imposed should merchant proceed to contest a dispute.
- Any refunds on subscription fees due to the cancellation of services by the merchant will exclude RM150 for processing fee.
- Subscription fees are not refundable for merchants whose accounts are terminated
due to violation of our Terms & Agreement.
- Any refunds on transactions can only be performed before the settlements of funds.
- The settlement cycle is T+5, processed on working days.
- Any transactions which exceed the threshold of 10% decline rate will be imposed a fee of RM 0.50 per transaction.
- Donation service is not allowed.