Stripe Package Transaction Fee

A. What is 2.1%, 4.1% or 3.9%,5.9% rate? 

The 2.1% and 3.85% charge is the charge that senangPay charges the merchant on every credit or debit card transaction :

B. Additional Charges 2%

1. Please take note that additional 2% foreign exchange fees are charged for transaction presented in currency other than MYR.

2. Example of calculation :

• Transaction with an amount of MYR 100 and using Malaysian cards:
  Charges applicable –  2.1% + MYR 0.50
  Total MDR –  MYR 2.60
  Total settlement to merchant: MYR 97.40

• Transaction with an amount of MYR 100 and using non Malaysian cards:
  Charges applicable – 3.9% + MYR 0.50
  Total MDR – MYR 4.40
  Total settlement to merchant: MYR 95.60

• Transaction with an amount of USD 100 and using Malaysian cards:
  Charges applicable – 4.1% + USD 0.30
  Total MDR – USD 4.40
  Total settlement to merchant: USD 95.60
  The settlement amount will be converted to MYR amount

• Transaction with an amount of USD 100 and using non Malaysian cards:
  Charges applicable – 5.9% + USD 0.30
  Total MDR – USD 6.2
  Total settlement to merchant: USD 93.80
  The settlement amount will be converted to MYR amount

B. Who bears the 2.1%, 4.1% or 3.9%, 5.9% cost?

The cost is under the merchant’s responsibility. Which means, it is a business cost to the merchant.