← back Payment and Refunds Receiving Payment From Your Customers Payment: Confirmation For Customers Payment: Receiving Overseas Transaction Payment: Do Your Customer Pays By Cards Or Via Fpx Why Is My Customer's Transaction Status Is Pending ? Why Is My Customer's Transaction Status Is Failed ? Common Reason For A Failed Transaction When Will I Receive Money From My Customer ? Fpx Transaction Failed,But Account Deducted Customer: How Do I Request For A Refund ? Making A Refund To Your Customers E-Wallet Transaction Refund Refund Policy Refund Processing Time I'm a customer . How do i request for a refund Directly contact your merchant for a refund. Related Posts:ShopeePay walletShopeePay LaterAtomeStarter PackagePayout APIDirect APIcreate product recurring API