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Support & Feedback through your Dashboard

Support is a communication channel between you and the senangPay support team. Notify us by sending ticket and our team will contact you (merchant) by your contact email . Our support team will entertain and answer all your questions regarding your problems.


A. How to create feedback / support

1. Go to Menu > Support > Create New

2. Fill in the related details and click “Create Feedback” button.


Please take note that :

  • Our response time is within 2 working days including weekends and we will ensure to help you out throughout the process.