support_04

Support is a communication channel between you and senangPay support team. Under the Support menu, there are 2 submenu.

menu_09

 

List

This will displayed all the conversation messages between you and senangPay support team. It will contain the current open  / closed conversation and a list of archive conversation.

support_03

Screen Shot 2015-04-09 at 1.17.01 PM

Related Content :
1. Current senangPay Feeback & Support Channel
2. How to check feedback conversation
3. How to reply conversation
4. How to close a feedback
5. What is the response time

 

Create New

This is to add new feedback in the apps. Fill in the related fill and click “Create New” button.

support_05

Screen Shot 2015-04-09 at 1.17.01 PM

Related Content :
1. How to log a feedback
2. How to log a feedback with images

Screen Shot 2015-04-09 at 1.17.01 PM

Have more questions? Submit a request by clicking the green help button right side, bottom

Comments are closed.