Once you subscribe to senangPay, you are entitled a free support forever. There are 2 types of support from senangPay.
This is our online knowledge repository centre where all documentation, updates and How To are compile so that you can search and read on how to use and manage your senangPay. From the “Guide’ you can :
a. Browse our documentation in the Knowledge Base
b. Search by keywords to help you find answers to your questions
c. Suggest a new Feature you’d like to see on senangPay someday
d. Report a bug or issue, and find user-suggested solutions to commonly reported problems on senangPay
e. Stay updated on known issues, announcements and product releases – and give us feedback.
In Apps Feedback Channel
If you need a personal assistant on how to manage your senangPay account, simply log in to your Dashboard and log an inquiry or feedback in the Feedback menu. Our support team will entertain and answer all your questions regarding your problems.
Please take note that :
Our response time is within 2 working days including weekends and we will ensure to help you out throughout the process.