Support & Feedback through your Dashboard
Support is a communication channel between you and the senangPay support team. Notify us by sending ticket and our team will contact you (merchant) by your contact email . Our support team will entertain and answer all your questions regarding your problems.
A. How to create feedback / support
1. Go to Menu > Support > Create New
2. Fill in the related details and click “Create Feedback” button.
Please take note that :
- Our response time is within 2 working days including weekends and we will ensure to help you out throughout the process.