Giftcards

Giftcards

Giftcard At this moment, there is no offering for any giftcards. Have more questions? Submit a request by clicking the green help button right side, bottom
Payment Timeframe from senangPay

Payment Timeframe from senangPay

I notice that the settlement will be twice a week, but may I know the actual time for the settlement? We will process the settlement in the morning but the actual time for your money available in your account as … Continued
Why must I have an Online Payment Gateway?

Why must I have an Online Payment Gateway?

Why must I have an Online Payment Gateway? Online Payment Gateway is a platform that allows you to receive payment from your customer online. Which means, your customer doesn’t need to make payment to you manually via the cash deposit … Continued
List of Bank Contact Informations

List of Bank Contact Informations

List of Bank Contact Informations Kindly please contact your bank for inquiries regarding your credit / debit card or Online Banking. Have more questions? Submit a request by clicking the green help button right side, bottom
Dashboard

Dashboard

Dashboard is a one page summary to display all summary activity that related to your business through our payment gateway. Below are the screenshot of the dashboard. So what will you benefit from here? 1. Total Transaction Today – The … Continued
Receiving payment from your buyer

Receiving payment from your buyer

  The process Receiving payment from your buyer is now easy and breezy. Before we proceed further, here are the concept of what is happening. 1. You need to add the senangPay button (or using the link) in your sales web … Continued
When can you access the Dashboard

When can you access the Dashboard

When can I access the Dashboard ? You can login to the Dashboard straight away after the subscription fee is PAID. Does this mean I can use senangPay before I submit the documents? Yes. You will have 7 days to submit … Continued
Common reasons for FAILED transaction

Common reasons for FAILED transaction

Reason for failed transaction is usually received as a response from Visa / Mastercard / FPX / Bank. It is beyond senangPay’s control, unless we notify merchants that senangPay is having a technical problem that affects transaction process. Most common … Continued