Some of the requests from merchant are to have their own additional field in the Payment Form. For example, maybe the merchants need additional info from his / her customers such as:

  1. Membership Number
  2. Expiry date of subscription
  3. Certain numbers of certain documents
  4. Customer’s date of birth
  5. Customer’s comment

…and so on.


Does senangPay support additional field in Payment Form

No, if you are subscribing to Basic Package.
Yes, if you are subscribing the Advance Package. Please read here.


How to solve this problem

You can solve the problem creatively using the basic Payment Forms. Our Payment Forms already come with additional fields that can be used by merchants for their additional requirements.

1. Open your Payment Form.
2. Under the “Your Purchase Item” section, refer to the field “Note to seller.”
3. Please advise your customer to use this field in case you need additional information from them.

Screen Shot 2015-08-17 at 6.40.17 PM

4. Once they have inserted the additional information that you need, the data will be captured and stored in your Dashboard.
5. To check the additional data, simply login to your Dashboard.
6. Under the menu “Transaction,” click “List.”
7. Select your preferred transaction.
8. You will see the additional info in the first box “Buyers Contact Info.”
9. Refer to “Customer Note” field.

Screen Shot 2015-08-17 at 6.43.49 PM


Example from existing Merchant

This is a real time example by our merchant You can view the Payment Form here. And of course, don’t forget to try his product because it helps a lot!



Screen Shot 2015-04-09 at 1.17.01 PM

Related Content :

1. Additional field on Payment Form: Custom Fields

Screen Shot 2015-04-09 at 1.17.01 PM
Have more questions? Submit a request by clicking the green help button right side, bottom