Why we need the documents

Your documents are needed as required by our acquiring bank.

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What to submit

After registration is done, you are required to email us the following documents:

Business Entity Sole Proprietorship / Partnership (Enterprise)

  • Business registration form / SSM (Form D front page, company’s and owner’s information pages)
  • Bank account statement (name and account number must be visible)
  • IC copies of all partners (if it is a partnership entity) (front & back)

Business Entity Sdn. Bhd. / Private Limited

  • Form 9 (SSM Business Registration), Form 24 & Form 49
  • One month (1) latest Bank Statement
  • IC copies of one of the Directors (front & back)

Organization / Society

  • Registration form (Form 3)
  • List of Exco members
  • IC copy (front & back) of one of the Exco members
  • Bank statement
  • Pictures of office / headquarter (especially the front building)

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Examples of Items to submit

For example purpose, we need to hide the information on these documents.

Please do not mask the documents, what we display here are for reference only.

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Identification card

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ic_copy

Please do not mask the documents, what we display here are for reference only.

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Bank statement

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bank_personal

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OR

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bank_company

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Please do not mask the documents, what we display here are for reference only.

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SSM / Business registration form

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Form 9 (need all pages)

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ssm_company

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OR

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co_banl

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SSM 2 - Copy

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SSM 3 - Copy

Please do not mask the documents, what we display here are for reference only.

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Form 24 (need all pages)

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CONTOH FORM 24

Please do not mask the documents, what we display here are for reference only.

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Form 49 (need all pages)

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CONTOH FORM 49

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Business Registration Form must be given for all pages. Above is just an example.

Please do not mask the documents, what we display here are for reference only.

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Organization / Society Registration Form (Form 3)

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Sijil Pertubuhan [1288334]-page-001

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List of Exco members

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Exco LIST-page-001

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When to submit

Please submit the documents immediately after registration is successful.  If you do not submit the documents, we cannot process the settlement for you.

Our finance department must ensure that your bank account information given is accurate prior to processing settlement to your account.

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Where to submit

Please submit your documents from your senangPay Dashboard. Make sure you documents has been compress and scaled down below 1 MB each documents.

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What if I do not have 1-month Bank Account Statement?

For merchant who just opened a new bank account, you can send to us a screenshot of the bank account statement page that states your bank account number and account name instead.

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What if I choose not to send the documents?

We cannot process the settlement to your account.

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Please take note that :

1. You can login to Dashboard and start using senangPay even if your document is pending.
2. You cannot receive money on the settlement day if your document is pending.
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Have more questions? Submit a request by clicking the green help button right side, bottom

 

 

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