Why we need the documents

Your documents are needed as required by our acquiring bank

137x22xspace.png.pagespeed.ic.IoAxAisfVW

What to submit

After registration is done, you are required to email us the following documents:

Business Entity Sole Proprietorship / Partnership (Enterprise)

  • Business registration form / SSM (Form D front page, company’s and owner’s information pages)
  • Bank account statement (name and account number must be visible)
  • IC copies of all partners (if it is a partnership entity) (front & back)
  • Picture of products and office interior ( Signboard + 2 office interior )

Business Entity Sdn. Bhd. / Private Limited

  • Business registration form / SSM (Form 9, Form 24 & Form 49)
  • Bank account statement (name and account number must be visible)
  • IC copies of one of the Directors (front & back)
  • Picture of products and office interior ( Signboard + 2 office interior )

Organization / Society

  • Registration form (Form 3)
  • List of Exco members
  • Bank account statement (name and account number must be visible)
  • IC copy of one of the Exco members (front & back)
  • Pictures of office / headquarter (especially the front building)
    137x22xspace.png.pagespeed.ic.IoAxAisfVW

Examples of Items to submit

For example purpose, we need to hide the information on these documents.

Please do not mask the documents, what we display here are for reference only.

137x22xspace.png.pagespeed.ic.IoAxAisfVW

Identification card137x22xspace.png.pagespeed.ic.IoAxAisfVW

 

ic

Please do not mask the documents, what we display here are for reference only.

137x22xspace.png.pagespeed.ic.IoAxAisfVW

Bank statement

 

onlinebankstatement

137x22xspace.png.pagespeed.ic.IoAxAisfVW

OR

137x22xspace.png.pagespeed.ic.IoAxAisfVW

maybankbankstatement137x22xspace.png.pagespeed.ic.IoAxAisfVW137x22xspace.png.pagespeed.ic.IoAxAisfVW

Please do not mask the documents, what we display here are for reference only.

137x22xspace.png.pagespeed.ic.IoAxAisfVW

SSM / Business registration form

formD2137x22xspace.png.pagespeed.ic.IoAxAisfVW

makperniagaan

 

makpemilik

OR

Form 9 (need all pages)137x22xspace.png.pagespeed.ic.IoAxAisfVW

borang9137x22xspace.png.pagespeed.ic.IoAxAisfVW

Please do not mask the documents, what we display here are for reference only.

137x22xspace.png.pagespeed.ic.IoAxAisfVW

Form 24 (need all pages)

form24137x22xspace.png.pagespeed.ic.IoAxAisfVW

 

Please do not mask the documents, what we display here are for reference only.

137x22xspace.png.pagespeed.ic.IoAxAisfVW

Form 49 (need all pages)

137x22xspace.png.pagespeed.ic.IoAxAisfVW

 

form49

OR

 

LLP1LLP3LLP2137x22xspace.png.pagespeed.ic.IoAxAisfVW

Business Registration Form must be given for all pages. Above is just an example.

Please do not mask the documents, what we display here are for reference only.

137x22xspace.png.pagespeed.ic.IoAxAisfVW137x22xspace.png.pagespeed.ic.IoAxAisfVW137x22xspace.png.pagespeed.ic.IoAxAisfVW

Organization / Society Registration Form (Form 3)

137x22xspace.png.pagespeed.ic.IoAxAisfVW

borang3

137x22xspace.png.pagespeed.ic.IoAxAisfVW

List of Exco members137x22xspace.png.pagespeed.ic.IoAxAisfVW

 listexco2

When to submit

Please submit the documents immediately after registration is successful.  If you do not submit the documents, we cannot process the settlement for you.

Our finance department will ensure submitted bank account information given is accurate prior to processing settlement to your account.

137x22xspace.png.pagespeed.ic.IoAxAisfVW

Where to submit

Please submit your documents from your senangPay Dashboard. Make sure your documents has been compress and scaled down below 2 MB each documents.

137x22xspace.png.pagespeed.ic.IoAxAisfVW137x22xspace.png.pagespeed.ic.IoAxAisfVW

What if I do not have 1-month Bank Account Statement?

For merchant who just opened a new bank account, you can send to us a screenshot of the bank account statement page that states your bank account number and account name instead.

137x22xspace.png.pagespeed.ic.IoAxAisfVW

What if I choose not to send the documents?

We cannot process the settlement to your account.137x22xspace.png.pagespeed.ic.IoAxAisfVW

Screen Shot 2015-04-09 at 1.17.01 PM

Please take note that :

1. You can login to Dashboard and start using senangPay even if your document is pending.
2. You cannot receive money on the settlement day if your document is pending.
Screen Shot 2015-04-09 at 1.17.01 PM
Have more questions? Submit a request by clicking the green help button right side, bottom

Leave a Reply