To start log a feedback, simply login your senangPay Dashboard.

1. Click on the menu “Feedback”

senangpay_menu_feedback

2. Click on the submenu “Create New”

senangpay_feeback_new_menu

3. Fill in the form with related information.

senangpay_g_feedback_create_new

4. Finally, click “Create Feedback”

5. A notification pop up will appear to confirm that your feedback is submitted.

senangpay_popup_01

6. Your inquiry will be in the system and our support team will get in touch with you.

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Please take note that :

Regarding the field of the form :

a. Title : Your title of inquiry
b. Message : Your message / detail inquiry / problem
c. Attach Image : In case you want to attach a screenshot

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Please take note that :
Our response time is within 2 working days including weekends and we will ensure to help you out throughout the process.

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Related Content
1. Login to senangPay
2. How to log feedback with imagesScreen Shot 2015-04-09 at 1.17.01 PM
Have more questions? Submit a request by clicking the green help button right side, bottom

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