If you have inquiry that need to explain via images, simply attach the screenshot to the Feedback form.

1. To log a feedback, read the instruction here.

2. Fill in your inquiry, then,  on the Attach Image section, click on the “Select File” button

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4. Browse for the screenshot that you have made earlier.

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5. You will see that the Attach Image fill will have attachment of your screenshot.

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6. If you think that you have attached wrong screenshot, click “Change”.  If you confirm, click “Create Feedback”.

7. A notification pop up will appear to confirm that your feedback is submitted.

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8. Your inquiry will be in the system and our support team will get in touch with you.

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Please take note that :
Our response time is within 2 working days including weekends and we will ensure to help you out throughout the process.

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Have more questions? Submit a request by clicking the green help button right side, bottom

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