If you already satisfy on senangPay feedback reply, simply close the feedback. To close the feedback,

1. Go to the Support¬†menu, click on the “List” submenu.

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2. Browse which message you want to close.

3. Click on the red “Close” button.

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4. You should see a pop up notification saying that the feedback is successfully closed.

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5. Next, you will see a box with message “There will be no open feedback found” in your feedback page.

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Please take note that :
1. You still can see your archive feedback although it was already closed.
2. You still can re-open your archive feedback although it was already closed.

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