If you already satisfy on senangPay feedback reply, simply close the feedback. To close the feedback,
1. Go to the Support menu, click on the “List” submenu.
2. Browse which message you want to close.
3. Click on the red “Close” button.
4. You should see a pop up notification saying that the feedback is successfully closed.
5. Next, you will see a box with message “There will be no open feedback found” in your feedback page.
Please take note that :
1. You still can see your archive feedback although it was already closed.
2. You still can re-open your archive feedback although it was already closed.