You can check whether your feedback is already on the system or not.

1. Go to the Support menu, click on the “List” submenu.

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2. You should see your list feedback is in the system. There are type of feedback. The one that still open, which is unsettled, and the one that is already closed.

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3. By default, the latest ticket will be displayed in full format.

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4. Within 2 working days including weekends, our support team will reply your inquiry. You should see the messages from the support team in the same page.

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