Refund on testing payment

Refund on testing payment

Can I get refund for testing payment? We do understand that since we do not provide sandbox or demo account, some of the developers need to test the integration to get successful or fail response from their system. Thus, does … Continued
Can I delete a product?

Can I delete a product?

  Can I delete a product? No, you cannot delete a product once you have added the product. Why I can’t I delete a product? A product is linked to a transaction. Thus, if there is any purchase on your … Continued
Suspension / Termination

Suspension / Termination

Suspension Suspension take place after your subscription has expired and you did not make any payment to renew your subscription. What happen after suspension? You can still continue to use our service to accept payments from your customer but we … Continued
Report

Report

Report allow you to generate and download your activity details from senangPay. Under the Report menu, there are 2 submenu.   Transaction Transaction is a sales record between you and your buyer. This page allow you to generate transaction report. Select your … Continued
Submit your documents

Submit your documents

Why we need the documents Your documents are needed as required by our acquiring bank What to submit After registration is done, you are required to email us the following documents: Business Entity Sole Proprietorship / Partnership (Enterprise) Business registration form / … Continued
Giftcards

Giftcards

Giftcard At this moment, there is no offering for any giftcards. Have more questions? Submit a request by clicking the green help button right side, bottom
Payment Timeframe from senangPay

Payment Timeframe from senangPay

I notice that the settlement will be twice a week, but may I know the actual time for the settlement? We will process the settlement in the morning but the actual time for your money available in your account as … Continued