Giftcards

Giftcards

Giftcard At this moment, there is no offering for any giftcards. Have more questions? Submit a request by clicking the green help button right side, bottom
Payment Timeframe from senangPay

Payment Timeframe from senangPay

I notice that the settlement will be twice a week, but may I know the actual time for the settlement? We will process the settlement in the morning but the actual time for your money available in your account as … Continued
Why must I have an Online Payment Gateway?

Why must I have an Online Payment Gateway?

Why must I have an Online Payment Gateway? Online Payment Gateway is a platform that allows you to receive payment from your customer online. Which means, your customer doesn’t need to make payment to you manually via the cash deposit … Continued
List of Bank Contact Informations

List of Bank Contact Informations

List of Bank Contact Informations Kindly please contact your bank for inquiries regarding your credit / debit card or Online Banking. Have more questions? Submit a request by clicking the green help button right side, bottom. Last updated : 16.05.2017
Product

Product

Product is the place where you upload all your unique product for sale. Means, you have a lot of product to sell. Use Product if you want to use the Unique Payment Form. Under the Product menu, there are 2 … Continued
When can you access the Dashboard

When can you access the Dashboard

When can I access the Dashboard ? You can login to the Dashboard straight away after the subscription fee is PAID. Does this mean I can use senangPay before I submit the documents? Yes. You will have 7 days to submit … Continued
Common reasons for FAILED transaction

Common reasons for FAILED transaction

Reason for failed transaction is usually received as a response from Visa / Mastercard / FPX / Bank. It is beyond senangPay’s control, unless we notify merchants that senangPay is having a technical problem that affects transaction process. Most common … Continued