How to close a feedback

How to close a feedback

If you already satisfy on senangPay feedback reply, simply close the feedback. To close the feedback, 1. Go to the Support menu, click on the “List” submenu. 2. Browse which message you want to close. 3. Click on the red “Close” … Continued
How to log a feedback with images

How to log a feedback with images

If you have inquiry that need to explain via images, simply attach the screenshot to the Feedback form. 1. To log a feedback, read the instruction here. 2. Fill in your inquiry, then,  on the Attach Image section, click on the … Continued
How to reply conversation

How to reply conversation

To reply the conversation to senangPay support team, 1. Go to the Support menu, click on the “List” submenu. 2. Browse which message you want to reply (in case you have several messages) 3. Write your reply in the message box … Continued
senangPay Fee & Costing

senangPay Fee & Costing

senangPay Fee & Costing This is the detail on senangPay Fee & Costing. You can also download the content in PDF Format. We do not provide any official quotation since senangPay is an Online Service where you can simply sign … Continued
What is the Response Time

What is the Response Time

Every support in the world has response time. Our response time towards any inquiry or feedback is within 2 working days including weekends. Our commitment to ensure you receive your payment from your customer, is a priority.   Our Support … Continued