If you are new to senangPay and still consider whether to sign up or not, simply read the details below.
Start with senangPay
Who can subscribe to senangPay
Merchant / Customer testimonial on senangPay
What senangPay gives me
What is the available package
What is the list of local banks supported for FPX internet banking
List of example for Universal / Unique Payment Form
List of example live merchants that is using senangPay
senangPay Fee & Costing
Yearly Maintenance Fee
2.5% or 1.5%
Can I negotiate on the rates?
Who bears the 2.5% or 1.5% cost?
Minimum price for product / item to sell
Maximum price for product / item to sell
Registration Process Overview
Sign Up / Register with senangPay
Permanent & Editable Information for registration
How to make subscription payment to senangPay
Merchant & senangPay Agreement
How to know your registration application has been approved
Welcome Email from senangPay after Sign Up
When can I access the dashboard
I am foreigner living in Malaysia. Can I sign up with senangPay?
I am foreigner and not living in Malaysia. Can I sign up with senangPay?
Payment process with Debit Card
INTERNET BANKING (FPX)
Using senangPay : Anywhere, Everywhere
Security & Servers
senangPay and GST
How to enable GST number in Business Header
How to enable GST calculation in Universal Payment
How to enable GST calculation in Unique Payment Form
Can I download GST receipt for my GST claim?
I am customer. Can I get a GST receipt from senangPay for the item I bought?
If you are just registered with senangPay or now its time to rock on your business with senangPay, read the guide below.
Integration with senangPay
How to setup Universal Payment Form
How to setup Unique Payment Form
How to setup Unique Payment Form (Product Collection)
Additional field on Payment Form
Additional field on Payment Form: Custom Fields
Advanced Delivery Costing
Advanced Delivery Costing : Why I cannot save?
Can I use Payment Form in multiple Blogs / Website?
Promo Code / Discount
Payment Form Language
Easy URL for Payment Form
How to Create Recurring Subscription
How to Create Recurring Instalment
Can I delete a product?
Integration Flowchart Guide
Shopping Cart Integration List
My Website goes blank when I upload the WooCommerce Plugin
Can I use one senangPay account for multiple shopping cart?
Open API ( Manual Integration )
Return URL parameters
Merchant ID & Secret Key
Mobile Integration for app like iOS & Android
How to upgrade from MONTHLY account to YEARLY account
How to upgrade to new transaction charges
How to know expiry date of account subscription
What happened to suspended account
Why I cannot login to my account
How to make payment to continue subscription
How many account do I need to register
Can I change my email login to another email
I’m done with senangPay. How should I move on?
Suspension and Termination
Payment Schedule from senangPay to Merchant
Payment Timeframe from senangPay
Sample calculation of payment received
Proof of payment from senangPay to Merchant
My account has not reach RM100 but I really need the money
From Customer to Merchant
Which platform can customer access senangPay
How your customer view senangPay from multi device *
Receiving payment from your customer
Payment confirmation for buyers
Payment from Oversea
How to know customer pay you via Credit Card or Internet Banking
Why is my client’s payment is PENDING?
Why is my client’s payment sometimes FAILED?
My customer FPX Payment FAILED but the bank account has been SUCCESSFULLY deducted
My customer has made payment to me but I still have not gotten my settlement
Support & Feedback
What is senangPay Feeback & Support Channel
How to log a feedback
How to log a feedback with images
How to check feedback conversation
How to reply conversation
How to close a feedback
What is the Response Time
Feedback Status Update
Why is there is no phone support feedback
Public & Press Resources
senangPay Branding Guidelines