Some of the requests from merchant are to have their own additional field in the Payment Form. For example, maybe the merchants need additional info from his / her customers such as:
- Membership Number
- Expiry date of subscription
- Certain numbers of certain documents
- Customer’s date of birth
- Customer’s comment
…and so on.
Does senangPay support additional field in Payment Form
No, if you are subscribing to Basic Package.
Yes, if you are subscribing the Advance Package. Please read here.
How to solve this problem
You can solve the problem creatively using the basic Payment Forms. Our Payment Forms already come with additional fields that can be used by merchants for their additional requirements.
1. Open your Payment Form.
2. Under the “Your Purchase Item” section, refer to the field “Note to seller.”
3. Please advise your customer to use this field in case you need additional information from them.
4. Once they have inserted the additional information that you need, the data will be captured and stored in your Dashboard.
5. To check the additional data, simply login to your Dashboard.
6. Under the menu “Transaction,” click “List.”
7. Select your preferred transaction.
8. You will see the additional info in the first box “Buyers Contact Info.”
9. Refer to “Customer Note” field.
Example from existing Merchant
This is a real time example by our merchant Bijakniaga.net. You can view the Payment Form here. And of course, don’t forget to try his product because it helps a lot!
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