The 2.5% charge is the charge that senangPay charge to merchant on every credit or debit card transaction. For example, if the transaction is RM100.00, then senangPay will charge 2.5% from this RM100.00, which equivalent to RM2.50. Thus, merchant will receive RM97.50 on the scheduled settlement payout. Please take note this is a simple calculation without GST.
The 1.5% charge, is the charge that senangPay charge to merchant on every Internet Banking (FPX) transaction. Meaning, any transaction that customer made through local supported bank such as Maybank2u or CIMB Clicks, senangPay will charge 1.5% per transaction, regardless how much is the transaction amount. For example, if the transaction is RM100, then senangPay will charge RM1.50 on this transaction. Thus, merchant will receive RM98.50. Please take note this is a simple calculation without GST.
Please take note that you cannot transfer the charge to your customer. This transaction charge must be bear by you as a merchant.
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